RETURNS & EXCHANGE

RETURN:

WE DO NOT ACCEPT RETURN , PLEASE BE SURE OF SIZE AND FIT BEFORE ORDERING.

 

EXCHANGE:

EXCHANGE WILL ONLY BE APPLICABLE IN TERMS OF RECEIVING DEFECTIVE PRODUCT. TO INITIATE AN EXCHANGE, KINDLY CONTACT OUR CUSTOMER SERVICE TEAM WITH YOUR ORDER ID, PURCHASED SIZE, AND THE REQUESTED EXCHANGE SIZE AT INTERACT@FLEMINGOICONIC.COM  WITHIN 7 DAYS OF RECEIVING THE ITEM. WE WILL RESPOND WITHIN 24 HOURS. ALL EXCHANGES WILL UNDERGO A QUALITY CHECK BY OUR TEAM. WE RESERVE THE RIGHT TO DECLINE AN EXCHANGE IF THE PRODUCT/S ARE RETURNED AFTER USED OR IF THE PRODUCTS ARE DAMAGED.

 

SHIPPING THE EXCHANGE:

IF THE EXCHANGE IS CONFIRMED, THE CUSTOMER IS RESPONSIBLE FOR SHIPPING THE PRODUCT BACK TO US. PLEASE PROVIDE THE TRACKING ID TO INTERACT@FLEMINGOICONIC.COM IN THE SAME EMAIL THREAD.

ONCE WE RECEIVE THE RETURNED ITEM, WE WILL PROCESS THE EXCHANGE WITHIN 5-7 BUSINESS DAYS.

 

DEFECTIVE PRODUCTS:

IF YOU RECEIVE A DEFECTIVE PRODUCT, SHARE ORDER DETAILS AND IMAGES AT INTERACT@FLEMINGOICONIC.COM, AND WE WILL RESPOND WITHIN 24 HOURS.

 

EXCHANGE LIMITATIONS:

EXCHANGES ARE ALLOWED FOR THE SAME PRODUCT FOR SIZE ONLY ONCE. EXCHANGES ARE SUBJECT TO AVAILABILITY. IF THE DESIRED SIZE IS NOT IN STOCK, WE WILL ISSUE A STORE CREDIT.